Student Information

Accommodation (Rent)

Students typically pay per week or month:

  • Shared housing / student share accommodation: ~ AUD 95 – 300+ per week
  • Private rental or studio: ~ AUD 300 – 550+ per week

Monthly equivalent: approximately AUD 400 – 2,200+ depending on type and location.

Food & Groceries

Typical weekly expenses include:

  • Groceries & meals: ~ AUD 140 – 280 per week
  • Eating out occasionally: additional variable cost
  • Monthly estimate: ~ AUD 560 – 1,120

Transport

  • Weekly transport: ~ AUD 30 – 60
  • Monthly public transport card: ~ AUD 120–200 (approx.)

Phone & Internet

  • Mobile phone plan: ~ AUD 15 – 30 per week
  • Home/Internet: included? Varies if renting privately
  • Estimated monthly: ~ AUD 60 – 120+

Utilities (if not included in rent)

  • Electricity/Water/Gas: ~ AUD 10 – 20 per week
  • Approx. AUD 40 – 80 per month

Total Estimated Monthly Living Costs (for Students)

Expense Category Approx. Monthly Cost (AUD)
Accommodation 400 – 2,200+
Food & Groceries 560 – 1,120
Transport 120 – 240
Phone & Internet 60 – 120
Utilities 40 – 80
Total Estimated Range 1,180 – 3,760+

Deferment, Suspension and Cancellation of Enrolment (Overseas Students)

ISGL manages deferment, suspension and cancellation of enrolment in accordance with the ESOS Act, the National Code, and ISGL’s approved policies.

Deferment of Enrolment (Student-Initiated)

Overseas students may request a deferral of enrolment where compassionate or compelling circumstances apply. Requests must be submitted in writing with appropriate supporting evidence and will be assessed in accordance with ISGL’s Deferral Policy .

Suspension or Cancellation of Enrolment (Provider-Initiated)

ISGL may suspend or cancel a student’s enrolment in limited circumstances, including (but not limited to):

  • Failure to pay tuition fees by the due date
  • Breach of student visa conditions
  • Unsatisfactory academic progress or attendance (where applicable)
  • Serious misconduct

Any decision to suspend or cancel enrolment is made in accordance with ISGL’s policies and legislative requirements.

Notification and Right to Appeal

Where ISGL intends to suspend or cancel a student’s enrolment, the student will be notified in writing and provided with access to ISGL’s complaints and appeals process. Enrolment will not be cancelled until the internal appeals process is completed, unless exceptional circumstances apply.

Reporting Obligations

ISGL will meet its reporting obligations through the relevant government systems where required. Further information is available in the Deferral Policy and the Student Academic Progression and Completion Policy.

Complaints and Appeals (Overseas Students)

ISGL is committed to providing a fair, transparent and timely process for resolving student complaints and appeals. Overseas students are encouraged to raise concerns early so they can be addressed promptly and constructively.

Informal Resolution

Where appropriate, students are encouraged to first seek informal resolution by discussing the matter with the relevant academic or administrative staff member or Program Administration team.

Formal Complaints

If a matter cannot be resolved informally, students may lodge a formal complaint in writing in accordance with ISGL’s Student Grievance and Mediation Policy and Procedures. ISGL will acknowledge receipt of the complaint and assess the matter fairly and impartially. Students will be provided with a written outcome, including reasons for the decision.

Appeals

Students may lodge an appeal against certain academic or administrative decisions, including outcomes of formal complaints, within the timeframe specified in the policy. Appeals are reviewed by an appropriately senior officer who was not involved in the original decision.

Support Person

Students may be assisted or accompanied by a support person of their choice at any stage of the complaints or appeals process.

Cost

Complaints and appeals may be lodged at minimal or no cost to the student.

External Complaints and Appeals

If an internal complaint or appeal is unsuccessful, ISGL will notify the student in writing within 10 working days of the outcome and advise them of their right to access an external complaints and appeals process at minimal or no cost.

Record Keeping and No Victimisation

ISGL maintains written records of all complaints and appeals, including outcomes and reasons for decisions. Students will not be disadvantaged or victimised for lodging a complaint or appeal in good faith.
Full details are available in the Student Grievance and Mediation Policy and Procedures.